Vip Travel Nc
Vip Travel Nc Overview
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Vip Travel Nc has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
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Verified Reviewer | Fayetteville, North CarolinaVip Travel Nc Vacation Package Review from Fayetteville, North Carolina
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fayetteville, North CarolinaVip Travel Nc - Vacation Package Review from Fayetteville, North Carolina
Still haven't heard from this company regarded a refund or anything and the BBB hasn't been able to get a reply from them either!
I was defrauded of $7596 by VIP Travel
I was victimized by VIP Travel. My wife and I attended a presentation by them in St Augustine Beach, FL on November 15, 2007. I attended the presentation in response to inducements of $100 in free gasoline and round trip airfare for two to anywhere in the country. I signed a contract for a “Platinum” VIP Travel Club membership (#14472) entitling us to 4 weeks per year of “1/3 cost” vacation condominiums for us and four family members. I paid $7596 on a credit card on that day.
I tried to use the service once, in September 2008. I paid for a week in California (Riverpointe Napa), but was unable to travel during that week (September 19-26.) VIP Travel refused to refund the money, and I ended up after a great deal of effort giving the week away.
I diligently kept receipts for $100 in gasoline, and sent them in. I never received a response. I tried to redeem my two free flights “Wings” certificate in February 2008, sending in $100 “deposit”, but finding that with extremely dense blackout dates, extraordinary conditions and restrictions, and lack of service to Orlando FL, I was not able to use them. Upon completing a form releasing them from the offer, I got my $100 back.
VIP Travel filed for bankruptcy in Columbia, SC, on July 25, 2008. US Bankruptcy Court District of South Carolina Case #08-04363-hb. Subsequently my account was taken over by Resort Reservation Services of Fort Mill, SC, which has done nothing for me but bill me yearly for a $199 membership fee.
I recently reviewed my VIP Travel file and found the contract I signed on November 15, 2007. It is called “Acknowledgement of Benefits and Services”, and I believe it is fraudulent. Statement 14 is: “The South Carolina General Statutes does not provide for an automatic period in which this contract can be rescinded or cancelled. This contract is intended to be binding form (sic) the date of signing. South Carolina Law does not provide a three day right of cancellation for travel club sales. This is not a timeshare interest.”
This clause is what discouraged me from acting upon my “buyer’s remorse” and cancelling the contract. I am contemplating legal action to try to recover the $7596 I paid for this worthless membership.
VIP agent rude and never there
I just returned from Punta Cana where I was a guest at the Occidental Grande from 3/27 – 4/1/13. Although Punta Cana was beautiful I had numerous issues at the hotel which I will address under separate cover.
My travel agency while in Punta Cana was VIP Travel Services. My assigned agent was named Jerry. His hours per the excursion program are 9 – 11:30 am. VIP Travel Services were in charge of the airport transfers and were my contact while in Punta Cana.
When I arrived in Punta Cana on Wednesday, 3/27/13 I was told by the VIP Representative at the airport to see Jerry at 10 am on Thursday, 3/28/13. On Wednesday evening I went to hotel guest services because there were several issues in the room. They told me to see Jerry in the morning to report them and he would take care of it.
The next morning I went to Jerry but he was busy with other guests, I waited a few minutes and he politely asked me to wait 5 minutes. After several minutes (more than 10) my leg was really hurting (I recently had surgery) and when I saw him pause I told him I was there for the transfer and had been told by Guest Services to speak to him regarding my hotel issues. I asked him if we could set up an appointment and I could come back. He told me no appointment was necessary, directed me back to Guest Services and told me to come back later for the transfer. I had no issue with any of this. He appeared polite, he took care of my immediate issue and I saw he was busy.
I came back later in the day but honestly it may have been after 11:30 and he was gone. Again I was not upset at all.
The next day I returned and I was told he was off on Friday, almost everything was closed. Another person mentioned horseback riding on the beach and I signed up for it on Saturday am.
On Saturday we left for our excursion at 8 am but got back before 11:30 and I went immediately to Jerry. I was told he had come in at 8:30 and left early, I just missed him. Again I was not upset by this.
On Sunday we were meeting friends at the Iberostar at 10 am so I went down to talk to Jerry around 9:30ish. The gentleman at the counter told me Jerry wasn’t in but he would call him. Jerry told the gentlemen he would be at the hotel in 15 minutes. I explained I needed the airport transfer, so we would go to breakfast and come back, no problem.
I came back to a very angry Jerry. He told me I was telling people I had come by 4 – 5 times and that if his boss heard that he would think he wasn’t working. I explained to him that I had come by and the gentlemen at the next counter saw that, I was just sharing the truth. It wasn’t a criticism but a fact. I wasn’t complaining to anyone just commenting on my luck. Jerry kept playing with his phone while going off on me by telling me I should look at his stated hours which were on his wall. I even told him I missed him by minutes.
I then mentioned the horseback riding and the time we got back. Why did I ever do that? Jerry then got angrier and told me I should have booked it with him. I then started getting upset and told him, how could I if he wasn’t there. I told him just to give me my transfers and stop being “repugnante” with me (I am fluent in English and Spanish).
I cannot believe anyone would raise their voice, accuse a guest of lying and expect them to put their vacation on hold for their convenience. THIS IS UNACCEPTABLE. I was never upset with VIP Travel Services until Jerry spoke to me this way. I DID NOT DESERVE THIS! I thought I was the client paying for your services, I did not realize that Jerry/VIP Travel Services thought I worked for them. I wonder if I hadn’t been a single mom would I have been treated this way.
I sent this letter to VIP, not even an apology just a voucher from Travel Impressions the company who contracted them. NEVER Again!!!
Problems, problems and more problems
Our trip to Punta Cana was WONDERFUL except for a few problems with VIP Travel Services. First, according to our travel info from them we were to be met by a VIP representative in "blue shirts" (pics were attached).No one from VIP was even there.
Great. We were directed to the desk from Expedia and they told us we had to go to bus #187. Awesome. Went to the parking lot and there had to be 300 different kinds of vans, buses, taxis and could we fine #187?
*** no. Had to ask for help again. With several inquires we were finally directed to bus #187. On our way we go.
Showed the bus driver our paper work and destination. Perfect, he dropped us off at the wrong Barcelo. Now its getting REALLY aggravating. We had to get a taxi to the sum of $20.00 to bring us to the right resort.
We were instructed to Meet with Melquisedee Mejfa at noon at the tour desk by the pool.. Waited, waited and waited some more, no Mel. Expedia made a call for us. From what they told us Mel "usually doesn't come to that property".
Your kidding. We wasted our time with this *** from VIP again!!!! What a joke,, dont waste your time or money with VIP, its REALLY far from VIP!!
We were basically left on our own with no help from VIP as advertised.. Yes, I'm PISSED!!
Not transferrable, not for life, but only for 5 yrs!
Travel Option Scam
VIP Travel is a scamming company
Just like many people we were on vacation in Mazatlan Mx. and got sucked into a time share showing.
The scam man Eric Scot said he had a deal, buy this VIP Travel package and you will have it all. Well we cancelled the deal the next day it was supposed to be a money back no problem. Well that is funny cause I guess they would have to work in order to get your money back. So we filed a case with PROFECO and that is not going so well they just keep telling us that they did not show up sorry we just rescheduled it again for a year now.
We never recieved any thing from VIP in the mail like we were supposed to. STAY AWAY
VIP TRAVEL CONSUMER BEWARE
VIP Travel Club US A TOTAL SCAM
We went to a travel club presentation and was told for joining we would receive a free cruise with air fare. We bought into the travel club which was our first miskake.
WE were given the free cruise and air fare Not free I had to send in a registration fee within 21 days or else i would lose the certificates. THe fee for the cruise was 100.00 the fee for air was 75.00 I thought well not free but not a bad price. THe dates i put down was for March 2012 I received a notice from VIP Travel that the cruise was availible for the dates that i selected but they could not garrentee the free air for that time . We thought oh well we could use some of our air miles to get to the ship.
I called them to set up the trip. I was told that i needed to pay port charges , taxes , and im not sure what the other fees were But when all was said and done they wanted to charge me 1600.00 for the FREE cruise. I told them that is not free I then told them i would just send my cancellation papers in because i could have booked my own cruise cheaper then the FREE cruise I sent cancellation papers in february and just today got the refund check minus 40.00 that they say is their fee for working on my cruise and air . They never even offered me a date for the air but still charged me for doing it .
I called VIP today and told them i was not given a date for the air but she basicly said oh well that was the charge and then hung up on me.
I think they offer you a free cruise and air then when you find out the cost and turn it down they keep part of your money and that is how they stay in business off the money from your refunds. i will never be fooled by people like this again It cost us 5000.00 for the travel club and 40.00 for the free cruise and airfare which we didnt get and both was a scam
TOTAL FRAUD!
VIP TRAVEL SERVICE
VIP travel options scammed me!
I recently attended a whole sale store where I was given a chance to enter a contest to win a free Florida and cruise vacation. A few days later, I received a phone call from Patricia King stating I had won the contest. She gave me very very elaborate details on the vaca, with phone number, names of hotels, car rental spots, websites etc.
Lastly, she stated that there was going to be a one time promotional fee of 199.00 and she would need my credit card info. I told her that I didn't have the money and she had the nerve to say,"well cant u ask your bf? I mean you guys make over 40,000 a year as combined income" (the ballot for the contest had a small survey regarding household size and income).
I was aphauled!! I decided to google the website viptraveloptions.com since this was the website name she gave me but website did not load. The phone number she gave me was disconnected. viptraveloptions is a scam!!!! I googled their name and there was numerous complaints about unauthorized credit card charges that this company has made to other consumers!!
When she attempts to call me back on Friday, I am going to give her an ear full!! They are a scam and I am happy that I was smart enough not to be their next credit card theft victim!!
Travel Expert Talks
Bad News. Definitely the *** of the travel industry
VIP TravAel, Sealand & Travel, All Inclusive Excursions - BIG SCAM
Prestige VIP Travel Celebration Florida written by a Consumer Advocate/Publisher
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In central Florida there are thousands of time shares. They offer low rates for the rooms because they want to sell you a timeshare.
One of the requirements of going is that you go through a sales presentation. The terms and conditions on the Westgate site says:
"Qualified participants are individuals between the ages of 28-70 who must attend a 90-minute discovery tour and sales presentation of Westgate Resorts, LTD. .... Failure to qualify and attend the sales presentation will result in a surcharge of the difference between the discounted vacation package price and the full rental rate based on destination and season of travel plus the retail rate of any discount attraction tickets that were included in the vacation package."
I have heard that some timeshare places (I don't know about Westgate) keep the persons 4 or 5 hours putting sales pressure on them.
As stated, if they both do not go through the sales presentation, they have to pay the real cost of the vacation. There is no such thing as a free lunch.
Well no kidding?! I already know about the sales presentation.
We have done these before and already own timeshare. We just figured it sounded like a good deal since we travel to FL every other yr or so and knew we wanted to go again with the kids within the next or so. The problem is this ProVIP is not actually with Westgate or any timeshare company. They are an independent company that sells packages to people to tour such places or to go on cruises (from what I read in other complaints).
They say they are offering one thing but then bait and switch with something else when people book or go on their vacation and they wouldn't even answer the phone or return my calls when I left messages for over 6 mos. that's when I contacted the BBB after going on 8 mos went by and I still wasn't able to book the vacation they promised. I even filled out their online refund request going on 2 mos ago and still no response from them.
Have tried to call and email and so has the BBB. Nothing.